Important: VenueCompliant provides guidance, not legal advice. The Terrorism (Protection of Premises) Act 2025 was designed so that venues can comply themselves — we make that faster and easier to evidence, but you remain responsible for your own compliance decisions.
1. Acceptance
By using venuecompliant.com (the “Service”), you agree to these Terms of Use. If you don't agree, please don't use the Service. These terms apply to everyone who visits or uses the site, including the free scope checker and any guidance we publish.
These terms are between you and Venue Compliant Limited. If you are agreeing to them on behalf of an organisation — a church, a school, a village hall committee, a trust — you confirm you have authority to commit that organisation, and “you” in these terms means that organisation.
2. The service
VenueCompliant is an independent tool that helps UK venue managers work out whether their premises or events are likely to be in scope of Martyn's Law, and what their broad obligations would be. The scope checker gives an indicative result based on the answers you provide and our reading of the Act and the statutory guidance published by ProtectUK.
If you subscribe, the Service also produces written public protection procedures for your venue, keeps a record of which staff and volunteers have been briefed on them, and reminds you when a review is due. The procedures are generated from the answers you give us about your building and your people. They are only as accurate as those answers — if something about your venue changes, you need to update your answers and generate a new version.
We are not affiliated with, endorsed by, or connected to the Home Office, the Security Industry Authority (SIA), ProtectUK or any government body.
3. Not legal advice
The Service provides general guidance only. It is not legal advice and must not be relied on as a substitute for it. Your obligations under Martyn's Law depend on the specific facts of your premises or event, and only you (or a suitably qualified professional) can make a final determination.
The documents we generate are a starting point that you are expected to read, check against your own building, and adopt as your own. You remain the responsible person for the purposes of the Act. Publishing a document we produced does not transfer that responsibility to us.
Our guidance is written from the Act and the statutory guidance, and every section of it cites the source it came from. We keep it under review, and we improve it as the guidance develops and as it is examined by qualified professionals. If that changes anything in a document you have already received, we will regenerate it and give you the updated pack free of charge, and tell you what changed and why. You do not have to ask, and it does not depend on your subscription still being active at the time.
For authoritative information, always refer to the official sources, including the ProtectUK scope guidance and the standard tier statutory guidance. If your situation is complex or high-stakes, take advice from a solicitor experienced in licensing or public safety law.
4. Your account
You need an account to use the paid features. Keep your password to yourself, and tell us promptly if you think someone else has got into your account.
The person who creates the account is its owner. An owner can invite other people to look after individual venues. Those people can see and complete the venues they have been given, but not the rest of your organisation, and they cannot start, change or cancel a subscription. You are responsible for what the people you invite do with the account.
We may suspend or close an account that is being used in breach of these terms. If we do that to a paying account for any reason other than a breach by you, we will refund the unused part of the year.
5. Subscriptions and payment
The scope checker and our published guides are free, and always will be. You do not need an account to use them.
A subscription costs £179 per venue per year. It covers the four written procedures for that venue, the staff awareness register, annual review reminders, and as many rewrites as you need during the year.
£179 is the total amount you pay per venue. We are not currently registered for VAT, so no VAT is added. If we register in future we will tell you before it affects a renewal.
You are charged for the number of venues on your account. If you add a venue part-way through the year, we charge only the remaining portion of that year for it. If you remove one, the reduction is credited against your next renewal.
Payments are taken by Stripe, our payment provider. We never see or store your card details.
The subscription renews automatically each year until you cancel it. We email you fourteen days before every renewal, so a charge should never be a surprise on a statement. If we ever change the price, we will tell you at least 30 days before it applies to a renewal, and you can cancel before then if you would rather not continue.
If a renewal payment fails, your documents stay available while your bank retries. We will email you so you can update the card.
6. Cancelling and refunds
You can cancel at any time from Your plan in your account. No phone call, no email, no notice period.
Cancelling stops the next renewal. You keep everything you have paid for until the end of the year you have already paid for.
Our refund promise. If the Service is not what you expected, email us within 14 days of your first payment and we will refund it in full. You do not need to give a reason. The same applies to a renewal: if a renewal charge catches you out, tell us within 14 days of it being taken and we will refund it and cancel the subscription.
Outside those windows, a cancellation stops future renewals rather than refunding the year in progress. If something has gone wrong, email us anyway — we would rather sort it out than stand behind a clause.
What happens to your documents. Procedures and staff records you have generated stay available for you to download for at least 12 months after your subscription ends. Your compliance paper trail is yours, and we do not delete it the moment a subscription lapses. What you lose is the ability to generate new versions, the staff awareness register, and your reminders.
If you are an individual buying outside of a business, you also have a statutory right to cancel within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Our promise above is at least as generous, and nothing here removes that right. Note that by generating documents straight away you are asking us to begin during the cancellation period.
7. Acceptable use
You agree not to:
- use the Service for any unlawful purpose;
- attempt to disrupt, overload, or gain unauthorised access to the Service or its infrastructure;
- scrape, copy, or republish our content at scale without our permission;
- resell the documents we generate, or use the Service to produce procedures for venues that are not yours as a service to others;
- present our guidance as official government advice or as your own professional advice to third parties.
8. Intellectual property
The content, design, and code of the Service are owned by Venue Compliant Limited or our licensors and are protected by intellectual property law. References to legislation and official guidance remain the property of their respective rights holders.
The documents we generate for your venue are yours to use, adapt, print and share within your organisation, and to show to an inspector, an insurer or a licensing authority — during your subscription and after it ends. What you may not do is resell them or pass them off as a compliance product of your own.
9. Liability
The Service is provided “as is”. While we work hard to keep our guidance accurate and up to date, we don't warrant that it is complete, current, or error-free, and the law and guidance may change. To the fullest extent permitted by law, we are not liable for any loss arising from your reliance on the Service, including any enforcement action, penalty, or cost relating to Martyn's Law compliance.
Where we are liable to you, and to the fullest extent permitted by law, our total liability is limited to the amount you have paid us in the 12 months before the claim.
Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud), and nothing in them affects the statutory rights of a consumer.
10. Changes
We may update the Service and these terms from time to time — for example to reflect changes in the law or guidance, or as we add features. When we make material changes we'll update the “last updated” date at the top of this page. If a change materially affects a subscription you are paying for, we will email you before it takes effect. Continuing to use the Service after changes means you accept the updated terms.
11. Governing law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Who we are
Venue Compliant Limited is a company registered in England and Wales, company number 17442001. We trade as VenueCompliant.
You can also reach either of us directly:
- Elyas Noui — elyas.noui@venuecompliant.com
- Billel Damouche — billel.damouche@venuecompliant.com
Questions about these terms, a refund, or anything else? Email customer.service@venuecompliant.com and we will reply within two working days.